Alumni Directory Project
Frequently Asked Questions by Alumni
1. I received an email/postcard/phone call from a company asking for my personal information, and said they were working with Riverside Brookfield High School. Tell me more about the project.
We have partnered with PCI (also known as Publishing Concepts) to produce our new alumni directory. PCI is a family-owned business based in Dallas, TX, that has published directories for educational institutions, fraternities, sororities, and military organizations across the nation for over 100 years. This project will help Riverside Brookfield High School keep alumni information accurate and up to date.
We have partnered with PCI (also known as Publishing Concepts) to produce our new alumni directory. PCI is a family-owned business based in Dallas, TX, that has published directories for educational institutions, fraternities, sororities, and military organizations across the nation for over 100 years. This project will help Riverside Brookfield High School keep alumni information accurate and up to date.
2. Does Riverside Brookfield High School benefit from this at all?
Yes! Keeping your information up to date helps us communicate and connect more effectively with our alumni while also preserving the legacy and history of our school.
3. How do I know my information will only be used for directory purposes?
PCI is committed to protecting your information. Any names, addresses, and other details provided to PCI for the publication of the Directory will be kept confidential and used only for the creation and distribution of the Directory, unless disclosure is required by law or court order.
4. I would like to verify or update my information. How can I do this?
- If you received a postcard or an email with a telephone number, you may call the number to speak with a real, live human being representing the Riverside Brookfield High School project. They will verify the information we have on file for you and make any updates where needed.
- If you received an email with an embedded link, simply click the link to go to the online site and review your information.
- If you did not receive a postcard or email, you may call Kiley Fletcher, Community Engagement Coordinator at 708-442-8858 to update your information.
- If you are living internationally or are unable to call the update line, please email [email protected]. PCI will send you a personalized link to update your information.
5. Can I choose what information prints in the directory?
When you call to update your information, you can tell the representative if you prefer any of your information be excluded. You can also communicate your preferences to PCI’s customer service helpdesk at 1-800-982-1590 / [email protected] or to the school directly.
When you call to update your information, you can tell the representative if you prefer any of your information be excluded. You can also communicate your preferences to PCI’s customer service helpdesk at 1-800-982-1590 / [email protected] or to the school directly.
6. Can anyone purchase a directory?
The Riverside Brookfield High School Alumni Directory is available for sale only to Riverside Brookfield High School alumni. You will be listed in the directory whether you decide to purchase a copy or not.
7. When will I receive my directory?
The total duration of the directory project is about 10 months. Since we began the project in November 2025, the directories will be distributed in September 2026.
8. I ordered a directory/package over the phone and would like to cancel my order. How do I do this?
Contact PCI’s customer service helpdesk at 1-800-982-1590 / [email protected], and they will take care of this for you.